This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
The front office team
Doormen, bellboys, receptionists, or concierges (just to name a few!) are some of the main roles that constitute the front office team. In this lesson, Sofia...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Doormen, bellboys, receptionists, or concierges (just to name a few!) are some of the main roles that constitute the front office team. In this lesson, Sofia Barroso Gomez introduces you to the front office team you will find in a hotel.
What you'll learn in The front office team lesson
- How each front office role interacts and contributes to the guest experience
- The guest journey in the front office
Instructor
With more than a decade of diverse experience in the hospitality industry, Sofía Barroso Gómez has steadily climbed the ranks from her beginnings in the food and beverage department to her current role as Front Office Manager. Sofía began her career...
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