Sofia Barroso Gomez
State Civil Administration Manager at Tourspain
With more than a decade of diverse experience in the hospitality industry, Sofía Barroso Gómez has steadily climbed the ranks from her beginnings in the food and beverage department to her current role as Front Office Manager.
Sofía began her career in a bustling 1,019-room hotel, where she quickly showcased her dedication and keen attention to detail. Her commitment to delivering exceptional guest experiences led to her promotion to the front office team in 2012. Her talent for fostering positive guest relations and her knack for training and mentoring new staff soon earned her the role of Front Office Supervisor. In this capacity, she managed training programs and content, ensuring that her team consistently provided top-tier service.
In 2016, her excellence was formally recognized when she was awarded the prestigious Receptionist of the Year by the Amicale Internationale des Chefs de Réception (AICR), cementing her reputation as a leader in the field.
Sofía is known for her charismatic and empathetic approach to hospitality, always aiming to create memorable guest experiences and fostering a positive environment for both guests and colleagues. Her ability to inspire and lead has been a cornerstone of her success in the industry.
Now taking on a new challenge as Gestora de Administración Civil del Estado at Tourspain, Sofía continues to apply her extensive expertise and passion for service in a broader governmental role, contributing to the promotion of Spain's rich tourism sector.
