This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Finding opportunities to be kind
In this online lesson led by Nahla Summers, you'll learn how to find opportunities to be kind to other people.
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Helping the best teams succeed, from new startups to big companies.
This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
A key part of putting kindness into practice is finding those opportunities to show kindness every day. Whether that's by laying out menus in advance, holding open a door for a guest, or opening umbrellas over outdoor seating when it's raining, these small actions can mean a lot to your customers.
In this online lesson about finding opportunities to be kind, Nahla Summers will show you how to find opportunities to be kind to other people.
What you'll learn in this lesson, Finding opportunities to be kind
- Why it's important to proactively look for opportunities to be kind in a service context
- Tips to help you identify those opportunities for kindness
Instructor
Nahla Summers is a ground-breaking thought leader in kindness, leadership, and organizational culture. She is an inspiring and captivating speaker, storyteller, and author, helping audiences around the world discover new ways to think about kindness....
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
