This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Being kind when having a bad day
In this online lesson led by Nahla Summers, you'll learn how to maintain kindness to others, even when you're having a challenging day.
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.
This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Everyone has a bad day from time to time, but that doesn't mean you should be unkind to your guests. In this online lesson about Being kind when having a bad day, Nahla Summers will show you how to stay kind even when you're stressed or having a bad day.
What you'll learn in this lesson, Being kind when having a bad day
- Why your mood can impact how you show kindness
- Why it's important to maintain kindness, regardless of your mood
- How to leave personal problems at the door and continue to show kindness to customers
Instructor
Nahla Summers is a ground-breaking thought leader in kindness, leadership, and organizational culture. She is an inspiring and captivating speaker, storyteller, and author, helping audiences around the world discover new ways to think about kindness....
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
