This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Driver management
Food delivery drivers are sometimes viewed as less essential than, say, kitchen staff or front of house staff, but this could not be further from the truth....
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Food delivery drivers are sometimes viewed as less essential than, say, kitchen staff or front of house staff, but this could not be further from the truth. Delivery drivers are your representatives out in the world - and these team members can make or break a food delivery experience.
In this lesson, you'll discover how to set your drivers up for success.
What you'll learn in the Driver management lesson
- How to lead a team of delivery drivers for best results
- Shift the role of delivery from 'task' to a professional role with its own challenges and contributions
- How to build safe and trusting working relationships with drivers
Instructor
Scott Landers is a co-founder and CEO of Figure 8 Logistics, the world's first food delivery consulting agency, where he works as a food delivery consultant and systems engineer. In this role, he assists restaurants in taking control of their...
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