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Lesson details
When it comes to communicating with guests with a disability, it's completely normal to feel nervous, or like you don't know what to say! But being able to confidently communicate is a huge part of creating an exceptional guest experience.
So in this online lesson, Alvaro Silberstein will help you build confidence communicating with guests with disabilities. You'll discover five best-practice tips to communicate with respect and inclusivity.
What you'll learn in the Communicating with guests with disabilities lesson
- Five tips for respectful communication
Instructor
