Body language basics
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This course includes

  • Quizzes & knowledge checks
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Body language basics

Learn about the basics of nonverbal communication from body language expert Mark Bowden in this online course.

Beginner

33m 42s6 lessonsCertificateEnglish, Spanish, Indonesian + 38 Languages

Instructor
Mark Bowden
Mark Bowden

This course includes

  • Quizzes & knowledge checks
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Supported by trusted hospitality organizations

This course is supported by leading hospitality organizations, reflecting recognized industry best practice.

Institute of Hospitality

Skills you will gain

Body language
Communicate using non-verbal language
Interpret customer non-verbal communication

Course details

In this online body language course, you will learn the basics of body language and how to make the most of it in a hospitality setting.

Mark Bowden is an expert in this field. He has provided body language training to world leaders and is recognized as a global authority on non-verbal communication.

What is body language?

Body language is the silent way we communicate with others - sometimes consciously, but often without even realizing we are sending signals through the way we move.

In every movement of our body - from the way we shake hands, walk around a room, and sit at a desk, to the micro-expressions on our faces we are not aware of - we are sending messages to those around us as powerfully as we do with words.

What you'll learn in the Body language basics course

  • What your body language says about you
  • How to project confidence and charisma
  • What your handshake says about you
  • How to build trust over the phone
  • How body language differs across cultures
  • How to read body language during a job interview

Who the Body language basics course is for

Servers and managers, it's time to take your career to the next level. Master the art of nonverbal communication with pointers from the world's best!

Course content

6 lessons · 33m 42s total · 1 hands-on activity

Course instructor

Mark Bowden
Mark BowdenBody language expert

Mark Bowden is a body language expert and the global authority on non-verbal communication. He was voted #1 in the Global Gurus Top 30 Body Language Professionals two years running. As president of the communication training company Truthplane, he...

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Institute of Hospitality

This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.

Find out more

Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.