This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Responding to positive reviews
In this online lesson led by Daniel Craig, you'll learn why and how to respond to positive online reviews.
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Sometimes it's tempting to think that positive reviews speak for themselves, and there's no need to respond. The truth is, it's almost always better to respond to a review than ignore it, even if the review is amazing. In this online lesson about Responding to positive reviews, Daniel Craig will explain how and why to respond to positive reviews.
What you'll learn in the Responding to positive reviews lesson
- How responding to positive reviews helps reinforce your positive reputation
- Best practices in responding to positive reviews
Instructor
Daniel Craig is a former hotel general manager, marketing executive, and author based in Vancouver, Canada. Having experienced firsthand the power of online reviews as a hotelier and as a novelist, in 2009 he founded his consultancy, Reknown, to help...
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