How to write a shift report
For restaurant managers, a proper shift report is akin to a bible. It's a way to record everything that happened during a shift so that other managers can stay...
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Lesson details
For restaurant managers, a proper shift report is akin to a bible. It’s a way to record everything that happened during a shift so that other managers can stay up-to-date – and it’s also a really helpful document to refer to when scheduling future staff shifts.
Kate Edwards is a renowned hospitality consultant and educator who helps restaurants improve their day-to-day operations. In this lesson, she explains how to write an effective shift report.
Learn hospitality skills for today’s world, including:
- Crucial points to cover in your shift report
- Tips for writing your report quickly and accurately, especially after a late night shift
Managers, up your reporting game with the help of a pro!
Instructor

Kate Edwards is a hospitality consultant with over 30 years of experience in the industry. Her consulting company, Kate Edwards & Company, develops service and training programs and works with chefs, managers, and entrepreneurs to help them develop...
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
