How to build your team's food knowledge
Guests often have questions before they place an order, but if their server isn't confident about a certain ingredient, or can't tell them whether the dish is...
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Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Guests often have questions before they place an order, but if their server isn’t confident about a certain ingredient, or can’t tell them whether the dish is grilled or seared, then they’re going to be pretty nervous about the final product – especially if they have a food allergy!
To avoid this situation in your restaurant, it’s important to give your team opportunities to master the menu.
In this lesson, hospitality consultant Kate Edwards shares her best tricks for building servers’ food knowledge.
Learn hospitality skills for today’s world, including:
- Simple tips and exercises your servers can try to improve their menu knowledge
- Suggestions for creating an encouraging learning environment in your venue
Restaurant managers, it’s time to take your service to the next level with the help of an expert!
Instructor

Kate Edwards is a hospitality consultant with over 30 years of experience in the industry. Her consulting company, Kate Edwards & Company, develops service and training programs and works with chefs, managers, and entrepreneurs to help them develop...
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Practical training designed for real hospitality moments.
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Give individuals clarity and teams a shared standard to follow.
