This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Having difficult conversations with your staff
Great managers don't shy away from difficult conversations with staff. As a leader, you have to be able to give feedback that helps your staff improve when they...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Great managers don’t shy away from difficult conversations with staff. As a leader, you have to be able to give feedback that helps your staff improve when they are struggling. The objective of these difficult conversations shouldn’t be to punish your staff, but rather to find solutions to problems in the workplace.
Restaurant and hospitality leadership consultant Mike Ganino shares his pro tips for having difficult conversations with staff.
What you'll learn in the Having difficult conversations with your staff lesson
- How to have difficult conversations with your staff members
- How to implement solutions to ongoing problems with staff performance
Instructor
Mike Ganino is a restaurant consultant, trainer and keynote speaker. With an emphasis on emerging trends in leadership, corporate culture, communication and brand experience, Mike teaches managers how to be more effective leaders and drive...
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Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
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