This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Communicating clearly during an emergency
In this online lesson, you'll learn how to communicate clearly during emergencies using the What-Where-Who framework to support guests, managers, and emergency...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
During an emergency, confusion can spread quickly. Clear communication helps keep people calm and ensures the right actions are taken.
In this online lesson, you'll learn how to communicate effectively with emergency services, managers, and guests during stressful situations.
What you'll learn in this lesson, Communicating clearly during an emergency
- How to communicate clearly with emergency responders and managers during incidents
- How to use the What-Where-Who framework to share accurate information
- How to communicate calmly and confidently with guests during emergencies
- How to support emergency responders by providing clear and factual updates
Instructor
Typsy's Industry Experts are a global collective of passionate hospitality professionals who are dedicated to sharing their extensive industry expertise and insights. Each expert brings a deep understanding of hospitality compliance, honed through...
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
