This course includes
- Quizzes & knowledge checks
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Rostering management
Hospitality rostering expert Lisa Spiden will teach you how to create a roster that is designed for success.
This course includes
- Quizzes & knowledge checks
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
A roster is a key running sheet for any business - it ensures your whole team knows exactly when and where they are needed on any given day. Getting your rosters right can have a significant impact on your venue and furthermore position you as a manager who’s capable of thinking about the overall business success, not just someone focused on operational tasks.
In this online course, Founder and Managing Director of Roster Right, Lisa Spiden, will take you through what to consider when doing your rosters to help with your business's success.
What you'll learn in the Rostering management course
- Why rosters are an important tool in a business
- What a good roster consists of
- How small changes to a roster can be costly over time
- What a base roster is and how to use it
- Why coverage should be considered before designing your roster
- How business rules can impact rostering decisions
- Why being compliant is important
- Tools to help with rostering
Who the Rostering management course is for
This online course is perfect for hospitality supervisors and managers looking at strengthening their rostering management.
Course content
11 lessons · 41m 26s total · 1 hands-on activity
Course instructor
Lisa Spiden is the founder and Managing Director of Roster Right, a Melbourne-based consultancy business that helps clients meet their business objectives by increasing their profitability and service models through scientific workforce management,...
View full profileInstitute of Hospitality
This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.
Find out more →Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
