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Course details
Imagine clocking out each day with confidence. Knowing you've protected guest information, safeguarded your company's reputation, and ensured that every transaction was secure. Sounds great, right?
But in reality, handling payment card data is like walking a tightrope. One misstep, and you could expose sensitive information-leading to data theft, costly fines, and lost customer trust.
This online course is designed to equip you with the tools to turn these challenges into opportunities for stronger protection, and compliance. From spotting non-compliance risks in your daily operations to securing guest data at every touchpoint, you'll explore practical techniques for handling guests' sensitive information-whether it's at the front desk, in reservations, or at POS terminals.
What you'll learn in the PCI DSS compliance essentials course
- What PCI DSS is and its importance in hospitality
- Business risks and non-compliance implications
- Daily risks in handling payment card data
- How to distinguish between cardholder data (CHD) and sensitive authentication data (SAD)
- Key points where cardholder data is handled
- Common compliance mistakes and how to avoid them
- How to securely process account data using POS systems
- How to handle and dispose of physical card data securely
- Secure practices for phone and online payment data
- How to ensure secure storage and transmission of payment data
- How to perform compliant check-in and check-out procedures
- What data encryption is and its role in data protection
- How to implement basic encryption in your daily operations
- The signs of a potential data breach
- How to follow incident response procedures
- The role of a security-conscious culture in hospitality
- How to support PCI DSS compliance through daily habits and team efforts
- And much more!
Who the PCI DSS compliance essentials course is for
The PCI DSS compliance essentials online course is aimed at hospitality employees looking to enhance the skills needed to safeguard payment card data and ensure they are compliant with PCI DSS standards.
This course has been designed by Typsy's expert learning designers, in collaboration with our hospitality clients and leading subject matter experts.
Meet your instructor
11 lessons included in this course
Prove you’re job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass the quiz.
- Earn a digital badge that you can print or share on
- Impress employers with learning outcomes you can add to your CV.
- Make your career dream a reality.

How courses work
Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.
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Watch all the lessons
Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.
Pass the quiz
At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.
Earn digital badges
Receive a digital badge for every completed course that you can download and share with your professional network.
Become an expert
Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.
All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

What to expect when you learn on Typsy
What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

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After your free trial you can:
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