PCI DSS compliance essentials
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This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

PCI DSS compliance essentials

Master PCI DSS compliance with practical techniques to secure guest data across all touchpoints-from the front desk to reservations and POS terminals. Learn to identify and manage non-compliance risks effectively in your daily operations.

Beginner

43m 5s11 lessonsCertificateEnglish, Spanish, Indonesian + 38 Languages

This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)
  • Hands-on activity

Supported by trusted hospitality organizations

This course is supported by leading hospitality organizations, reflecting recognized industry best practice.

Institute of Hospitality

Skills you will gain

Apply information security policies
Handle personal identifiable information
Secure sensitive customer's information

Course details

Imagine clocking out each day with confidence. Knowing you've protected guest information, safeguarded your company's reputation, and ensured that every transaction was secure. Sounds great, right?

But in reality, handling payment card data is like walking a tightrope. One misstep, and you could expose sensitive information-leading to data theft, costly fines, and lost customer trust.

This online course is designed to equip you with the tools to turn these challenges into opportunities for stronger protection, and compliance. From spotting non-compliance risks in your daily operations to securing guest data at every touchpoint, you'll explore practical techniques for handling guests' sensitive information-whether it's at the front desk, in reservations, or at POS terminals.  

What you'll learn in the PCI DSS compliance essentials course 

  • What PCI DSS is and its importance in hospitality
  • Business risks and non-compliance implications
  • Daily risks in handling payment card data
  • How to distinguish between cardholder data (CHD) and sensitive authentication data (SAD)
  • Key points where cardholder data is handled
  • Common compliance mistakes and how to avoid them
  • How to securely process account data using POS systems
  • How to handle and dispose of physical card data securely
  • Secure practices for phone and online payment data
  • How to ensure secure storage and transmission of payment data
  • How to perform compliant check-in and check-out procedures
  • What data encryption is and its role in data protection
  • How to implement basic encryption in your daily operations
  • The signs of a potential data breach
  • How to follow incident response procedures
  • The role of a security-conscious culture in hospitality
  • How to support PCI DSS compliance through daily habits and team efforts
  • And much more!

Who the PCI DSS compliance essentials course is for 

The PCI DSS compliance essentials online course is aimed at hospitality employees looking to enhance the skills needed to safeguard payment card data and ensure they are compliant with PCI DSS standards.

This course has been designed by Typsy's expert learning designers, in collaboration with our hospitality clients and leading subject matter experts.

Course content

11 lessons · 43m 5s total · 1 hands-on activity · 9 quizzes

Course instructor

Industry Experts
Industry ExpertsIndustry Experts

Typsy's Industry Experts are a global collective of passionate hospitality professionals who are dedicated to sharing their extensive industry expertise and insights. Each expert brings a deep understanding of hospitality compliance, honed through...

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Institute of Hospitality

This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.

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Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.