Improving hospitality business operations
Learn how to create proper systems for your hospitality business in this online course with Eden Sunshine, a business strategist.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
If you find yourself constantly frustrated by the same issues in your hospitality business, it’s probably because you don’t have a good system in place for those problematic areas.
By putting systems in place, you create expectations and standards that need to be met by your staff. But you also create consistency and predictability in how things are done in your business, which gives you the confidence to plan ahead.
Eden Sunshine is a business strategist and creator of The Level 7 System, a development philosophy and process designed to optimize business performance.
Through his experience as an entrepreneur he has developed system formulas for running effective businesses, and now helps other entrepreneurs succeed. In this online course, he helps you get started on systemizing your hospitality business – so that you can look confidently to the future.
What you'll learn in the Improving hospitality business operations course
- Why you should systemize your business
- What a systems-driven business looks like
- How to create your systems list
- How to create your systems template
- How to document your business systems
- Getting your team involved in systems
- Making your team accountable to systems
- How to improve your business systems
- How to manage your business systems
Who the Improving hospitality business operations course is for
Hospitality business owners, skill up with tips from the pros and take your business to the next level!
Course content
9 lessons · 44m 40s total · 1 hands-on activity
Course instructor

Eden Sunshine is the creator of The Level 7 System and the author of The Book on Building Great Businesses. Through his experience as an entrepreneur he has developed system formulas for running effective businesses, and now helps other entrepreneurs...
View full profileInstitute of Hospitality
This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.
Find out more →Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.








