Emergency response: Security threats

Security threats can develop quickly and may put guests, staff, and property at risk. In hospitality workplaces, recognizing warning signs early and responding safely helps prevent situations from escalating.

In this online course, you'll learn how to recognize early indicators of security threats, understand how workplaces communicate security alerts, and respond safely using the run, hide, tell framework. You'll also learn how to identify escalating behavior and apply safe de-escalation techniques when appropriate.

This course builds on the foundations from the Emergency response essentials course and forms part of Typsy's wider emergency response training series.

By the end of this course, you'll be better prepared to recognize potential threats, respond calmly during security incidents, and support a safer environment for guests and colleagues.

What you'll learn in the Emergency response: Security threats course

• What is meant by a workplace security threat
• Early warning signs of security risks or escalating behavior
• How workplaces alert staff to security incidents
• Who provides instructions during a security emergency
• How to apply the run, hide, tell framework during an active security threat
• Safe actions during each stage of the run, hide, tell response
• Signs that aggressive behavior may escalate
• Basic de-escalation techniques where it is safe to do so
• When to step away and seek help from security or emergency responders

And much more!

Who the Emergency response: Security threats course is for

The Emergency response: Security threats online course is designed for hospitality professionals who interact with guests or work in environments where security risks may occur. It is particularly useful for staff working in hotels, restaurants, bars, entertainment venues, and event spaces where recognizing risks early and responding safely helps protect people and property.