When to lead and when to manage
Do you know the difference between managing and leading a team? Whether you are a manager, a leader, or both, it is important to understand the difference...
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Do you know the difference between managing and leading a team? Whether you are a manager, a leader, or both, it is important to understand the difference between these two terms and what it takes to lead and to manage.
In this lesson, Narelle Glynn defines the difference between leading and managing, and details the skills and attributes required for each role.
What you'll learn in the When to lead and when to manage lesson
- The difference between leadership and management
- The skills and attributes required for leadership and management
- The role humility plays in team leadership
Instructor

With more than 15 years of experience in professional services and the hospitality industry, Narelle Glynn is an accomplished consultant and leader. Currently serving as the Director of Talent & Culture at Accor, Narelle's expertise spans strategic...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.










