Lesson details
Studies show that more than ever, people actively look for sustainable destinations when they plan to travel. To get their attention, you need to be able to demonstrate exactly how your business can meet their expectations around sustainability.
In this online lesson about sharing sustainability with guests, you'll discover how to show guests what your sustainable practices are, and why they're important to you.
What you'll learn in the Sharing sustainability with guests lesson
- Common guest expectations about sustainability
- Five tips to meet guest expectations around sustainability
- What greenwashing means, and how to avoid it
Who the Sustainability 101 course is for
This online course is aimed at employees and operators in travel and tourism.
