Lesson details

Melanie interviews Murat Baki, general manager of the beautiful and historic Hotel La Couronne, who explains what revenue management has done for his 37-room hotel.

What you’ll learn in the Why is revenue management important lesson

  • Intro to Murat and the wonderful Hotel La Couronne
  • How Murat did revenue management before automation
  • What the RMS does for him
  • What his favorite aspects are of having prices automated
  • How he has worked on branding his hotel in the ‘Bleisure’ segment
  • Their online marketing strategy
  • Cross-selling and upselling
  • Why the technology to do this has changed his life as a hotelier

Who the Introduction to hotel digitalization course is for

This online course is aimed at hotel managers looking to automate their revenue management.