Lesson details
The guest experience is changing all the time; in the way that they book, how they interact with the hotel before booking, and in their time of stay. At the same time, some of the more repetitive tasks in administration are being automated. By seeing the trends, you will be able to anticipate and ‘future-proof’ your business.
Digitalization is here to stay, and our CEO, Ari, takes a short look into the future to see what we need to be prepared for.
What you’ll learn in the Why hotel technology lesson
- How digitalization is affecting hotels
- You will need flexible software that moves with the times, like a cloud PMS
- Automation is a tool to leverage human activity, not replace it
- Don’t use automation in place of hospitality
Who the Introduction to hotel digitalization course is for
This online course is aimed at hotel managers looking to automate their processes.
