The training director of Louie's Wine Dive
Kristene King Thrall is a sommelier and the Director of Training at Louie's Wine Dive, a bar in Kansas City known for making wine more accessible to the average...
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Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Kristene King Thrall is a sommelier and the Director of Training at Louie’s Wine Dive, a bar in Kansas City known for making wine more accessible to the average person. USA Today included it on their list of 10 Great Restaurants With Amazing Wine Lists.
Part of what makes the bar so successful is its engaging training program, which helps young servers and sommeliers learn about wine from every angle.
In this mentor session, Kristene shares her tips for building a fun culture of learning in your venue.
Learn hospitality skills for today’s world, including:
- How to be innovative with your wine service, and how this can benefit your business financially
- How to develop a wine training program that appeals to 18-34 year olds
Up your game with expert coaching! This mentor session is perfect for bar owners and managers who want to wow guests with their wine service.
Instructor

Kristene King Thrall is a highly experienced sommelier and Chief Strategy Officer at Va Bene Italian Eatery. With over 30 years in the restaurant industry, Kristene has built a successful career focused on wine education and restaurant strategy,...
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
