First aid awareness
Equip your team with essential first aid skills for handling emergencies, from CPR and choking to allergic reactions, burns, and medical conditions. Learn how to respond confidently and safely in any situation to protect guests and staff in hospitality environments.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
Emergencies can happen at any time - a guest collapses, a coworker is injured, or someone experiences a sudden allergic reaction. Are you ready to act quickly and calmly?
Without the right training, these situations can escalate, leaving everyone involved feeling unprepared. That's why this online course focuses on building practical, lifesaving skills to help you take charge when it counts.
You'll learn how to assess injuries like burns and cuts, manage allergic reactions, strokes, asthma attacks, and stay composed in high-pressure moments. Most importantly, you'll discover how effective communication can make all the difference in keeping your workplace safe.
What you'll learn in the First aid awareness course
- The principles of first aid and its role in workplace safety
- The shared responsibilities of employers and employees in maintaining a safe environment
- The key tools in a first aid kit, their uses, and how to ensure they're ready for emergencies
- How to assess common emergency situations, recognize their signs, and prioritize actions effectively
- How to respond to allergic reactions, including administering an EpiPen during anaphylaxis
- How to perform CPR and use an AED in combination to address cardiac emergencies
- How to recognize the symptoms of stroke and TIAs and how to respond quickly and effectively to neurological emergencies
- How to identify the symptoms of shock and provide first aid support
- The signs of an asthma attack and how to assist with an inhaler during an asthma emergency
- How to manage fainting and support the individual's recovery
- How to apply first aid techniques for cuts, bruises, burns, sprains, and strains
- How to differentiate injury types, assess severity, and determine when to seek professional medical care
- How to communicate clearly with emergency services and maintain calm during crises
- How to complete internal incident reports accurately and adhere to legal reporting requirements
And much more!
Who the First aid awareness course is for
The First aid awareness online course is aimed at all employees across various sectors of hospitality who may need to administer essential first aid within the workplace.
This course has been designed by Typsy's expert learning designers, in collaboration with our hospitality clients and Emma Hammett, First Aid Trainer and Founder of First Aid for Life.
Course content
16 lessons · 1h 23m 24s total · 1 hands-on activity · 14 quizzes
Course instructor

Typsy's Industry Experts are a global collective of passionate hospitality professionals who are dedicated to sharing their extensive industry expertise and insights. Each expert brings a deep understanding of hospitality compliance, honed through...
View full profileInstitute of Hospitality
This course is globally recognized by the Institute of Hospitality and is worth one (1) CPD point.
Find out more →Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.








