This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Emergency response: Medical emergencies
In this online course, you'll learn how to assess casualties, perform CPR, use an AED, and respond safely to medical emergencies in the workplace.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
- Hands-on activity
Supported by trusted hospitality organizations
This course is supported by leading hospitality organizations, reflecting recognized industry best practice.
Skills you will gain
Course details
Medical emergencies can happen without warning, and in those first moments, your response can make a real difference. In hospitality workplaces, staff need to know how to assess the situation quickly, take safe action, and support the person until emergency help arrives.
In this online course, you'll learn how to assess a casualty using DRABCDE, respond to life-threatening situations, perform CPR, place someone in the recovery position, and use an AED correctly. You'll also learn how to report medical incidents clearly and accurately.
This course builds on the foundations from the Emergency response essentials course and forms part of Typsy's wider emergency response training series.
By the end of this course, you'll be better prepared to act quickly, provide safe and effective care, and respond with greater confidence during medical emergencies
What you'll learn in the Emergency response: Medical emergencies course
- What counts as a medical emergency in the workplace
- How to assess a casualty safely using the DRABCDE approach
- How to identify life-threatening issues such as severe bleeding or abnormal breathing
- How to apply the correct immediate response when someone is unresponsive
- How to perform CPR using correct hand position, depth, and rhythm
- How to place someone in the recovery position if they are breathing but unconscious
- How to use an AED safely by following voice prompts and pad placement guidance
- How to continue care and monitoring until emergency services take over
- How to report medical emergencies clearly and accurately in the workplace
And much more!
Who the Emergency response: Medical emergencies course is for
The Emergency response: Medical emergencies online course is designed for hospitality professionals who need to respond safely and confidently to medical emergencies in the workplace. It is ideal for staff working in hotels, restaurants, bars, and other hospitality settings where quick action can help protect guests, coworkers, and the wider workplace.
Course content
4 lessons · 8m 22s total · 1 hands-on activity · 3 quizzes
Course instructor
Typsy's Industry Experts are a global collective of passionate hospitality professionals who are dedicated to sharing their extensive industry expertise and insights. Each expert brings a deep understanding of hospitality compliance, honed through...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
