This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
Opening guidelines - after an outbreak
Learn everything about opening your venue after an outbreak from Diversey, including how to complete enhanced cleaning so you can create and sustain a guest experience that feels both safe and welcoming.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
Skills you will gain
Course details
In the event of an outbreak, it's possible that your hotel venue may need to temporarily shut down, potentially for days or even weeks. Upon reopening, you may notice that things are different than they were before.
In the Opening guidelines - after an outbreak course, Diversey will discuss the key things you need to know about preparing to reopen; what to expect; and how to create and sustain a guest experience that feels both safe and welcoming.
By the
end of this course you will be able to
- Follow the four guidelines to support a successful reopening
- Differentiate between normal cleaning and enhanced cleaning
- Practice the five tips when completing enhanced cleaning tasks assigned
- Wash hands before and after cleaning and disinfecting areas
- Use and discard PPE
- Recognize high-touch surfaces and clean them according to their frequency
- Record compliance needs
- Demonstrate reassurance by understanding a guest's journey
- Apply the six key interactions with the help of a checklist for reassurance
Course content
6 lessons · 26m 10s total
Badge criteria
By watching all the lessons and receiving a pass mark of 80% or more on the quiz, the earner of this credential will show an understanding of the importance to reassure guests that the hotel is safe to reopen, how to identify high-risk surfaces for cleaning, and how to support an opening cleaning program.
Expiration: Never
Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.