Guest room cleaning fundamentals
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This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)

Guest room cleaning fundamentals

Have you ever stayed in a hotel only to find that the room hadn't been cleaned properly before you arrived? It might give the impression that the staff just don't really care, and will probably put you on edge for the entire visit. After all, if the hotel isn't worried about making sure the guest...

Beginner

1h 1m 3s11 lessonsCertificateEnglish, Spanish, Indonesian + 38 Languages
Diversey
Provided byDiversey

This course includes

  • Quizzes & knowledge checks
  • Downloadable resources
  • Closed captions & dubbing
  • Mobile app (iOS & Android)

Skills you will gain

Clean rooms
Disinfect surfaces
Make the beds
Use personal protection equipment
Work with chemicals

Course details

Have you ever stayed in a hotel only to find that the room hadn't been cleaned properly before you arrived? It might give the impression that the staff just don't really care, and will probably put you on edge for the entire visit. After all, if the hotel isn't worried about making sure the guest room is clean, what else are they taking shortcuts on?

In the guest room cleaning fundamentals course, Diversey will teach you how to properly clean and disinfect guest rooms and bathrooms to help prevent germs from spreading, and welcome guests into a clean, fresh-smelling room.

By the end of this course you will be able to

  • Implement correct chemicals and tools for housekeeping, to maintain efficiency and cleanliness
  • Select and prepare equipment and cleaning chemicals according to work schedule and product recommendations
  • Follow the correct procedures for entering the guest room
  • Follow hotel room procedure and complete all initial tasks before cleaning the guest room
  • Clean and restock the guest bathroom
  • Use appropriate cleaning tools and chemicals to remove mold and odors
  • Use the correct procedures and steps to clean the guest bathroom
  • Apply all surface cleaning knowledge while cleaning and disinfecting the guest room
  • Create a refreshing guest room for a welcoming environment

Course content

11 lessons · 1h 1m 3s total

Badge criteria

By watching all the lessons and receiving a pass mark of 80% or more on the quiz, the earner of this credential will show an understanding of how to properly clean and disinfect guest rooms and bathrooms to help prevent germs from spreading, and welcome guests into a clean, fresh-smelling room.

Expiration: Never

Why learn on Typsy?

01
Learn skills you can use immediately on shift

Practical training designed for real hospitality moments.

02
Expert-led training you can trust

Learn from industry professionals who understand real service.

03
Fits into busy schedules

Short, flexible lessons that work around shifts, not against them.

04
Consistency across every role and location

Give individuals clarity and teams a shared standard to follow.